Hong Kong: The Heart of Asia and Home to Interpac
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WHAT'S NEW:
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INTERPAC
Interpacfic Data Management LimitedBilling & Network Management Systems for:
Enterprises - Call Centres - ISPs - Telcos
PRODUCT INFO:
Telemanagement
Systems for:
OTHER INFORMATION:
Since 1986, Interpac has been a leader in developing and supplying world-class tele-management systems for the best-managed enterprises in Asia-Pacific. From our Hong Kong headquarters in the heart of Asia, and with support offices in Singapore and Manila, Interpac now spans 16 countries and 3 continents with products and support. No-one in the Asia-Pacific region has more experience than we have in developing Windows-based Call Accounting for PBX, KTS and Private Networks, Call Centre Data Systems for ACD and Call Centres, and Carrier Grade Billing and Customer Care Systems for Telcos and ISP's.
Interpac has installed over 1,000 Systems in: Australia, Brunei, China, Hong Kong, Indonesia, Japan, Korea, Macau, Malaysia, Philippines, Singapore, South America, Taiwan, Thailand, the U.S.A. and Vietnam - and the list continues to grow...
PRODUCT OVERVIEW:
All Interpac products run on the Wintel platform using ODBC architecture, are available in standalone or Client-Server versions, and will readily interface to host equipment (PBX, servers etc) from virtually any vendor. For the utmost in report output flexibility, all Interpac products deliver a brilliant array of user-customisable reports and color graphs in a selection of different formats that may be viewed on-screen, printed, or automatically e-mailed anywhere they are needed.
TELTRAC Call Accounting for PBX and KTS
Control and allocate IDD call costs, manage phone usage, and stop hackers with real-time toll fraud alarms. Save money, save time, get the most out of your telecom equipment and the best rates from your carrier.
TELTRAC-DNS Distributed Network System for Private Networks
For High-Performance real-time accounting for Enterprise applications with multiple PBX or Private Voice Networks, nobody does it better than TELTRAC-DNS. Operating from a Wintel Server, TELTRAC-DNS delivers amazing features while managing call data in real time from up to 256 PBX simultaneously.
TRAC-RECORD Historical ACD Call Centre Data System
Accumulates ACD and call statistics from your call centre ACD PBX and delivers Call Centre statistics in a format you can use.
Callista Hoteltrac Hotel Billing and PMS Interfacing
From our business partner company Callista Group in Aukland New Zealand, Callista Hoteltrac puts a complete billing and reservation system on the desktop for small hotels, and provides the PBX to PMS interfacing for large hotels.
AgentView and AgentLink Real Time Call Centre Display Systems
From our business partner company Centergistic Solutions in Irvine California, AV and AL are the most flexible and powerful tools available to deliver real-time call centre data to wallboards or to agent screens.
MULTI-TRAC Carrier Grade Billing
A powerful and cost-effective Convergent Billing and Customer Care system for up to small to medium sized Telcos, ISPs, Cable and Network operators.
PBX and KTS Call Accounting Private Network Accounting Call Centre Data Systems
Carrier Grade Billing Systems VOIP and ISP Billing Systems
Customer Service About Interpac Distributors and Partners Employment E-Mail Us
TopInterpacific Data Management Limited
Hong Kong Head Office:20th Floor King's Commercial Centre, 25 King's Road, Hong Kong
Tel: +(852) 2522 0608 Fax: +(852) 2522 0938 E-mail: teltracgx@interpac.com.hkSingapore:
Interpac Support Partner: FDS Networks Pte Ltd
Tel: +(65) 6392 2363 ext 105 /ext 104 (9am - 6pm)
Pager: +(65) 495 3450 (from 6pm - 9am for customers on 24 X 7 annual maintenance plan)
Fax:+(65) 6392 2367 E-Mail: tech@fds-singapore.comPhilippines:
Interpacific Data Management Systems, Inc.
26-H Burgundy Corporate Tower
252 Senator Gil Puyat Avenue
Makati City 1200, Philippines
Tel: +(632) 888-6241 Fax: +(632) 888-6241 E-mail: teltrac@interpac.com.ph