Interpac's Headquarters at China Resources Building

About INTERPAC Billing & Network Management Systems for:   ISPs - Telcos - Enterprises - Call Centres

PRODUCT INFO: Telemanagement Systems for: OTHER INFORMATION:

History Interpacific Data Management Limited was founded in Hong Kong 1986 as a software development house and consultancy specialising in telecommunications applications. Since that time we have grown to become a premier developer and supplier of world-class network management solutions for voice and IP applications, spanning 16 countries across the globe. In 1994 Interpac was presented with the Voyageur Award by the Canadian Chamber of Commerce in Hong Kong as the outstanding Canadian-managed business of the year. Distribution and Support Distribution and Support of Interpac products are provided both directly and through an established network of fully trained Interpac Authorised Distributors across Asia. Recruiting only top-quality technical staff internationally, Interpac has built an excellent reputation for product quality and for technical support services, both on-site and via our Direct Connect on-line tele-maintenance service. Over 1,000 Interpac call management systems have been installed in Australia, Brunei, China, Hong Kong, Indonesia, Japan, Korea, Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand, the United States and Vietnam. Interpac maintains development and support offices in Singapore and Manila to cope with our rapidly expanding installed base of high-end Network Billing and Accounting systems in Southeast Asia. Product Development Philosiphy All Interpac products have all been evolved to meet three primary design criteria: The first is absolute reliability. The second is ease of use for the User, and ease of installation and support for the Installer. Third is a comprehensiveness and flexibility of design that successfully addresses all requirements of sophisticated business users under all conditions. For these reasons, Interpac has become the preferred supplier for an impressive list of major multinationals and telcos who have standardised on TELTRAC across Asia. These firms especially appreciate Interpac's responsiveness to their needs, the international availability of a consistent product, and provision of reliable Hong Kong based support for all countries, for interfacing to equipment from any vendor, and for all PSTN environments. We maintain a full in-house language translation capability, and all our products are available in English, Chinese and Japanese languages. Partners Interpac is the Asia-Pacific Distributor for Irvine California-based Centergistic Solutions, whose range of advanced real-time Call Centre management products are distributed and supported across Asia by Interpac. For full call centre implementation, Interpac distributes and installs full-featured IVRS and Voicemail systems from Belgium-based Voxtron. Interpac co-operates closely with all major PBX and telecom equipment manufacturers including Lucent, Siemens, Nortel, Fujitsu, NEC, Alcatel, Ericsson and many others, and is a Nortel Certified Business Affiliate development partner and a Microsoft Certified Partner.    PBX and KTS Call Accounting    Private Network Accounting    Call Centre Data Systems Telco Billing Systems    VOIP and ISP Billing Systems Customer Service    About Interpac    Distributors and Partners    Employment    E-Mail Us Top    Home