HSBC Hong Kong Headquarters: powered by TELTRAC G-III Call Accounting
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PRODUCT INFO:
Telemanagement
Systems for:
OTHER INFORMATION:
Teltrac G-III Call Accounting
We call TELTRAC G-III "Third Generation" because, over a period of 12 years in the business, Interpac has been through 3 complete creations or product cycles of TELTRAC as telecom and computer language technologies have evolved: The first TELTRAC generation was in DOS in 1987, the second in Windows 3.1 in 1995, and now Windows NT/95/98 - and yes, we've learned a thing or two about call accounting over that period of time! You could say we are the seasoned professionals in the business.
The result of all that experience is TELTRAC G-III with power and features that put it miles ahead of any alternatives - and yet we still make it the easiest to use CAS system in the market.
G-III will work with virtually any PBX in any location, and will deliver the following benefits to your company:
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Software Design:
Native 32-bit Microsoft Visual C++ Object Oriented language takes full advantage of the advanced technology of the 32-bit Operating System, while Microsoft Access (standalone version) or Microsoft NT SQL-Server (client-server version) database provides industry standard data management. Runs under Microsoft Windows 95/98/NT on any standard Pentium PC.
Key Features:
Report Wizard: Includes 40+ highly configurable reports and graphs
- Download reports into 14 different formats, including Excel, Word, HTML, etc., and send them by email
- Report scheduler generates reports automatically then prints, files or emails them whenever and wherever you choose
- Optional Crystal Reports license enables you to customise existing reports and design your own new ones
- Full Drag-n-drop Configuration and easy search functions make it easy to move departments, extensions, employees, etc.
- 10 definable Corporate hierarchy levels
- Date and currency configurable
- Sophisticated password structure with definable access privileges.
- Holiday/special rate scheduler
- User definable currency and date formats
- Multi-Currency, Multi-Carrier, Multi-National, Multi-Vendor
- Data compression into zip files
- Real time Hacker and Toll Fraud Control with mulitple alarm options, including immediate pager call
- No limits on number or or field size of account codes, trunk lines, auth codes, etc.
- No limit on number of Carriers or tariff plans supported
- No limits on call throughput (Systems in service handling over 1 million calls per month)
- Standalone version scalable in sizes from 100 to 20,000 extensions
MSiP Multi-Site Polling Version
MSiP Multi-Site IP Polling version provides centralised accounting for to up to 256 PBX simultaneously
- Multi-National, multi-currency, multi-vendor
- CDR captured at each switch by your choice of secure Omnitronix Datalink IP Agent buffer boxes, or PC's plus Interpac's CSF capture store and forward software, then forwards by IP over data WAN.
Using a sophisticated Private Network? See TELTRAC-DNS Distributed Network System.
Support and Data Security Features:
Teltrac G-III features an independent call data capturing module ensuring continued call data capture even while the main Teltrac G-III module is shut down or under maintenance. And all call records are stored twice in two separate files to provide full data redundancy. No external buffer required (available as an option if desired).
“Install" program for simple installation
- Accepts configuration data from disk and via unique self-loading feature from the PBX CDR
- Data capture is not interrupted during maintenance and re-configuration
- Real-time CDR and fault alarms
- On-line remote maintenance and rate updates from Interpac by dial-up modem
- Automatic recovery from power failures
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